Reference

What These Terms Cover For You

These are the rules under your apk333 account: what you can expect from us, what we expect from you, and how wallet deposits through bKash, Nagad and Rocket are treated.

Plain-language clausesOne account per personWallet rules for bKash, Nagad, RocketWritten replies on request

See the lobby Read FAQ

DATA AND ACCESS CARE

Your Data, Login And Change Requests

Terms only mean something if you can see how they are enforced. Sign-ins are checked with an OTP to your registered mobile number, so a new handset still needs that code before the lobby opens. We keep transaction records because wallet tracing depends on them, and we hold them for the period payment rules set. You can ask for a copy of your account data, or for a correction to your name or mobile number, by emailing support from your registered address. Clear your cookies and you sign out, nothing more.

Sign-in and OTP checks

Your password stays with you. A sign-in from a new device needs the OTP sent to your registered mobile number before the lobby opens, so keep that number current and change your password after a lost phone.

What we store and why

We keep your name, mobile number, wallet references and transaction history because payment tracing needs them. Play records support dispute checks. We do not sell these details, and staff see only what their task requires.

Cookies on this page

Cookies keep you signed in and remember your language and currency settings. Clearing them signs you out but does not touch your balance or your wallet history, so clearing browser data costs you nothing.

Retention and corrections

Records tied to completed deposits are held for as long as payment rules require, then removed. You can request a copy of your account data or a correction to your details by emailing from your registered address.

The Ground Rules For Your Account

apk333 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Using apk333 means you accept these terms, and they apply from the moment you open your account. You must be old enough to take part under the law where you live, and you must be in a region where online play is permitted — access depends

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on your local law and eligible regions, so check that before you deposit. One account per person, in your own name, funded from a wallet or bank account that belongs to you. If someone else funds your account, we can hold the balance until ownership is
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confirmed. Deposits through bKash, Nagad and Rocket follow the same rule as any agent-counter transaction: you send from your own wallet, and the amount must match what you entered in the lobby. A mismatch, a third-party send or a reversed transfer can leave a balance pending,
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and we may ask for a screenshot of the wallet confirmation before releasing it. Your login details are yours to keep. Sharing a password, letting another person play on your account, or using software to automate play breaks these terms and can end in suspension. Winnings
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stay attached to the account holder we verified. We can update these terms when payment rules, game catalogues or local requirements change. The new version appears on this page with the date it takes effect, and continued use of your account after that date means you
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accept it. Nothing here removes rights you hold under Bangladesh consumer law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS HELP DESK

Where To Ask About These Terms

Questions about these terms do not need to wait. Our Bangladesh support desk answers through live chat inside your account and by email, and the chat window opens from the same menu you use for deposits. If your question involves a wallet transaction, include the bKash, Nagad or Rocket reference number so the agent can pull the record straight away. For anything about a clause itself — a suspension, a balance hold, a closed account — email us and we reply in writing, which gives you something to keep.

In-account live chat Open the chat from your account menu, paste the reference from your bKash, Nagad or Rocket confirmation, and the agent reads the same record you see. Most clause questions settle in one reply.

Email for written answers Suspensions, balance holds and closed accounts are better in writing. Email the support address shown in your account footer, quote your registered mobile number, and we send a dated reply you can keep.

Wallet dispute desk If a deposit reached your bKash, Nagad or Rocket wallet but not your balance, send the transaction ID, the amount in taka and the exact time you sent it. We trace it against the payment record first.

Questions You Send Us Most

The same few questions reach our desk every week, usually right after a deposit or a password reset. Here are the answers in the order they come up, written the way our agents explain them on chat. If your situation is different from these, message us with the wallet reference and we will look at your account directly rather than send you back to this page.

Yes. Opening the account and confirming your mobile number is your acceptance. If a clause does not suit you, close the account before your first deposit through bKash, Nagad or Rocket and nothing is owed either way.

No. One account per person, in your own name, funded from wallets registered to you. If we find a duplicate, we close the extra account and move any verified balance to the account we keep open.

A mismatch can hold the balance while we check. Send the wallet confirmation from bKash, Nagad or Rocket through chat, and we match the sender number and the amount before the funds reach your play balance.

The revised page carries the date it takes effect, and we flag the change on your account notice board the next time you sign in. Using your account after that date means you accept the new version.

They do. Sports markets, including BPL and international cricket, settle on the result the governing body publishes. If a match is abandoned or moved, the market rules decide the outcome rather than a guess from us.

Yes. Email support from your registered address and we close the account once any pending wallet transfer has cleared. Records tied to completed deposits stay on file for the period payment rules set.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoHoldem QuickFire InfoApk333 Banking InfoFAQ

What These Terms Cover For You

Your Data, Login And Change Requests

Sign-in and OTP checks

What we store and why

Cookies on this page

Retention and corrections

Where To Ask About These Terms

Questions You Send Us Most

01 Do these terms apply the moment I open an account?

02 Can I hold more than one apk333 account?

03 What happens if my deposit amount does not match?

04 How will I know when the terms change?

05 Do cricket markets follow the same rules?

06 Can I ask for my account to be closed?

Terms & Conditions

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